Returns & Exchange Policy
VapingDope is
dedicated to satisfying every customer, and we want every customer to have a
fabulous purchase experience in every phase.
If the products you
receive might not perform as expected upon delivery or after time for reasons
beyond our control. In such cases, you may contact our customer service team to
ask for a replacement or a refund.
Returns & Exchange
Policy
60-day return guarantee
We accept returns of
unopened, unused or undamaged items purchased on our website for a refund or
exchange within 60 days of the ordering date. Please note that the returned
package might have clearance risks and related fees when it arrives in China.
In this case, we will have to deduct the fees from the refund. We hope you can
understand.
Note:
1. If a non-defective
item is opened and used, we will not accept it back under any circumstances and
they are not subject to a refund. For unopened or unused items, buyers are
responsible for return shipping costs.
2. For safety and
sanitary purposes, we will not accept returns on the following items: opened or
used, e-juice, opened cartridges, replacement coils, drip tips, replacement
glasses, rechargeable batteries, and clearance products.
Warranty Service
For hardware purchases
(Mod, Kit, Tank), we have a 60 days’ warranty from the time of ordering date.
To be eligible for service under warranty, you must initiate a return process
by contacting our support team within 60 days of the original purchase.
The 60 days Limited
Warranty excludes coverage for damage resulting from accidents, abuse,
disassemble, customized modification, or user-error. Moreover, incidental and
consequential damages are not covered under this warranty.